Last updated: 2024.4.22
This Privacy Policy describes how Deepcozy (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from deepcozy.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the Services user, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you disagree with this Privacy Policy, please do not use or access any of the Services. Please do not use or access any of the Services. If there is anything you do not understand, please email your inquiry to support@deepcozy.com.
We reserve the right to change or update this Privacy Policy by posting such changes or updates on our website or by sending you notice of the changes by email. Revisions to this Privacy Policy will be posted at this URL and will be effective upon posting, subject to any other actions required by applicable law. You can tell whether this Privacy Policy has changed by looking at the "Last updated" displayed at the beginning of this Privacy Policy. Your continued use of the Site after posting any revisions, modifications or changes constitutes your acceptance of those modifications, modifications or changes.
In order to provide our services, we collect personal information about you from various sources over the past 12 months. The type of personal information we obtain about you depends on how you interact with our website and use our services. When we use the term “personal information, " we mean information that identifies, relates to, describes, or may be associated with you. The following sections describe the categories and specific types of personal information we collect.
We also automatically collect certain information about your interactions with the Services ("Usage Data"). We may use cookies, pixels and similar technologies (“Cookies”) to do this. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information about your interactions with the Services.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties and are not responsible for the policies or practices of any third parties. For more information, see the Third-Party Sites and Links section below.
In addition to the specific uses listed above, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable Terms of Service, and protect or defend the Services, our Services rights, as well as the rights of our users or others.
The use of cookies can help you personalize your online experience. You can accept or reject cookies. Most web browsers will automatically accept cookies, but you can usually modify the browser settings to reject cookies according to your own needs.
We sometimes use cookies to know which websites are popular so that you can get better service when you visit the Deepcozy official website. Cookies do not track personal information.
Cookies are used when you register on our official website. In this case, we will only collect and store useful information to identify you when you revisit the website. Cookies from the Deepcozy official website can only be read by the Deepcozy official website.
If your browser is set to reject cookies, you can still access most pages on Deepcozy's Official Website.
Our Sites may contain links or references to websites operated by third parties, or you may have come to our Sites using a link found on another website. This does not mean that we endorse these websites or the goods or services they provide. We do not make any representations or warranties about any website that may be linked to the Site. Such other websites are independent of us, and we have no control over, or responsibility for, their information, products or activities. Our privacy practices may differ from those of these other websites. If you provide Personal Information at one of these third-party websites, you are subject to the privacy policy of the operator of that website, not our Privacy Policy. Please ensure you understand the other website's privacy policy before providing such website with any Personal Information.
If you use a third-party website or application (e.g. Google +, Facebook, X) to access our Sites or your account on our Sites, your activities on such third-party sites or apps are governed by the privacy practices of those sites or apps. The privacy policies of other sites and apps may differ significantly from ours, and we have no control over the operation of those sites or apps or the manner in which they collect store, or process data.
Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including processing your payments, fulfilling your orders, sending notifications to you related to your account, purchases, returns, exchanges or other transactions, creating, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail and showing you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend not sharing your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Communicating with you. We use your personal information to provide you with customer support and improve our Services. It is in our legitimate interests to be responsive to you, provide effective services to you, and maintain our business relationship with you.
In addition, we may share personal information with third parties:
We may disclose your personal information to outside individuals and/or companies to help us provide you with the products and services we offer and to create, operate and maintain our website (such as order fulfilment, payment processing, fraud detection) and identity Verification, website operation, support services, promotions, website development, data analysis, CRC, etc.) These third parties can only access and use your personal data on our behalf to complete the specific tasks they are asked to perform per our instructions. The confidentiality and security of your personal data need to be guaranteed.
If we seek investors or undergo a business transition, including, but not limited to, a merger, acquisition by another company, or sale of all or a portion of our assets, your personal information may be shared as part of negotiating the transaction. It may be part of the sale or One of the assets transferred in a partial sale of our assets.
We may disclose your personal information when required to do so by law, to cooperate with law enforcement investigations or other legal proceedings, to protect against misuse or unauthorized use of the Site, to limit our legal liability and to protect our rights or to protect the rights of Site users or the public. property or safety.
If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you for the continued collection, use or disclosure of your information at any time by contacting us at support@deepcozy.com.
If we receive a request to erase personal data that we hold about you, we will remove your information from our email promotion lists. In addition, we will only retain information associated with your order history and direct communications between you and our company, if any, for internal business purposes.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security”. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
If you have any questions about the privacy or security of the Site or wish to update your personal information, please email support@deepcozy.com.